Refund policy

Hygiene policy

Because Revere products are intimate garments, we do not accept returns, exchanges or refunds for a change of mind, incorrect size selection, fit, personal preference or accidental orders, except where required by applicable law.

Please check our Size Guide carefully before ordering.

Faulty, damaged or incorrect items

If your item is faulty, damaged, materially different from its description or incorrectly supplied, email sales@revere.co.za with your name, order number, a description of the issue and clear photos.

For faster assistance, please contact us within seven days of delivery.

Under the South African Consumer Protection Act, qualifying defective goods may be returned within six months of delivery. Where the Act applies, you may choose repair, replacement or refund.

Please make sure the swing tag is still attached to the item.

Please contact us before sending anything back so we can provide return instructions. This process does not limit your statutory rights. Revere will arrange and cover the return of valid faulty, damaged or incorrectly supplied items where required by law.

Refunds

Approved refunds will be made to your original payment method promptly and within 30 days of approval, or sooner where required by law. Where a statutory refund deadline applies, it takes precedence over our approval process.

Nothing in this policy limits your rights under applicable consumer protection law.