When you visit the Site, we may collect certain information about your device, your interaction with the Site and information necessary to process and fulfil your purchases.

We may also collect additional Personal Information when you contact us, subscribe to marketing communications, create an account, interact with our advertising or request customer support.

For purposes of this Privacy Policy, “Personal Information” means information relating to an identifiable individual and includes information that may identify you directly or indirectly.

The types of Personal Information we may collect include the following:

Device and Website Usage Information

Examples of information collected may include:

• Web browser type and version;
• IP address;
• Device information;
• Time zone;
• Cookie information;
• Pages and products viewed;
• Search terms;
• Referring websites;
• Your interaction with the Site;
• Information regarding how you navigate and use the Site.

Purpose of collection:

We collect this information to:

• Load and operate the Site correctly;
• Improve the functionality and performance of the Site;
• Understand how customers interact with the Site;
• Conduct analytics;
• Improve our products and services;
• Detect and prevent fraud or misuse;
• Provide relevant marketing and advertising where permitted.

Source of collection:

This information may be collected automatically when you access the Site through technologies such as cookies, log files, web beacons, tags, pixels and similar technologies.

Disclosure for a business purpose:

Certain information may be shared with service providers that assist us in operating our online store and Site, including Shopify and other technology, analytics and marketing providers used by Revere.

Order Information

When you place or attempt to place an order through the Site, we may collect information including:

• Your name;
• Billing address;
• Delivery or shipping address;
• Payment and transaction information;
• Email address;
• Telephone or mobile number;
• Products purchased;
• Order history;
• Other information required to process and fulfil your order.

Purpose of collection:

We use this information to:

• Process and fulfil your order;
• Process payments;
• Arrange shipping and delivery;
• Provide invoices and order confirmations;
• Communicate with you regarding your order;
• Provide customer service;
• Screen transactions for potential risk or fraud;
• Manage returns, refunds or exchanges;
• Maintain appropriate business and accounting records;
• Where permitted and in accordance with your preferences, provide you with information or marketing relating to Revere products, services and offers.

Source of collection:

Order information is primarily collected directly from you when you place an order or otherwise interact with Revere.

Disclosure for a business purpose:

Information may be shared with Shopify, payment providers, courier companies and other service providers where reasonably necessary to process and fulfil your order or provide our services.

Customer Support Information

When you contact Revere for assistance, we may collect information that you provide to us, including your:

• Name;
• Email address;
• Telephone number;
• Order information;
• Contents of your enquiry or communication.

Purpose of collection:

We use this information to respond to enquiries, provide customer support and resolve issues relating to orders, products or services.

Source of collection:

This information is collected directly from you when you communicate with us.

Minors

The Site is not intended for use by children under the age of 13, and Revere does not knowingly collect Personal Information directly from children under this age without appropriate consent where required by law.

If you are a parent or legal guardian and believe that a child has provided Revere with Personal Information without appropriate consent, please contact us so that we can investigate the matter and, where appropriate, delete the relevant information.

Sharing Personal Information

Revere may share Personal Information with third-party service providers where reasonably necessary to operate our business, provide our services, fulfil orders and maintain the Site.

These service providers may include:

• E-commerce and website providers;
• Payment processors;
• Courier and logistics companies;
• Cloud hosting and technology providers;
• Analytics providers;
• Marketing and advertising providers;
• Professional advisers;
• Other service providers required for the operation of our business.

For example, Revere uses Shopify to operate its online store. Shopify processes certain Personal Information in connection with providing its services to Revere. Further information about Shopify's privacy practices is available through Shopify's Privacy Policy.

Revere may also disclose Personal Information where reasonably necessary to:

• Comply with applicable laws and regulations;
• Respond to a court order, subpoena, search warrant or other lawful request;
• Protect the rights, property or safety of Revere, our customers or others;
• Investigate suspected fraud, security incidents or unlawful activity;
• Establish, exercise or defend legal claims.

We do not sell Personal Information merely for monetary payment.

Behavioural Advertising and Marketing

Where permitted by applicable law, Revere may use certain Personal Information to provide advertisements or marketing communications that we believe may be relevant to you.

This may include information about:

• Your use of the Site;
• Products you have viewed;
• Purchases you have made;
• Your interaction with Revere advertisements;
• Your interactions with our marketing communications.

We may use analytics and advertising services, including services provided by Google, to better understand how visitors use the Site and to measure and improve our marketing activities.

We may also share certain information regarding your use of the Site and interaction with advertisements with our advertising and marketing partners. Some of this information may be collected through cookies, pixels or similar technologies.

Where required by applicable law, these technologies will be used subject to your consent.

You may be able to manage certain advertising and cookie preferences through your browser settings, device settings or the cookie controls made available on the Site.

Using Personal Information

Revere uses Personal Information where reasonably necessary to operate our business and provide our products and services.

This includes using Personal Information to:

• Offer products for sale;
• Process and manage orders;
• Process payments done by Shopify
• Arrange shipping and delivery;
• Communicate with customers;
• Provide customer support;
• Manage returns, refunds and exchanges;
• Detect and prevent fraud;
• Maintain and improve the Site;
• Understand how customers use the Site;
• Comply with our legal, regulatory, tax and accounting obligations;
• Provide information regarding new products, services, promotions and offers where you have consented to receiving such communications or where otherwise permitted by law.

Lawful Processing of Personal Information

Revere will only process Personal Information where there is a lawful basis for doing so.

Depending on the circumstances and applicable legislation, this may include:

• Your consent;
• Processing necessary to enter into or perform a contract with you;
• Compliance with a legal obligation;
• Protecting your legitimate interests or those of another person;
• Pursuing Revere's legitimate business interests where permitted by law;
• Another lawful basis recognised under applicable privacy legislation.

Retention of Personal Information

Revere will retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil orders, provide services and satisfy legal, regulatory, tax, accounting and reporting requirements.

When you place an order through the Site, we may retain information relating to that transaction as part of our business records for the period required or permitted by applicable law.

When Personal Information is no longer reasonably required, Revere will take appropriate steps to delete, destroy, de-identify or anonymise the information, subject to any applicable legal requirements.

Automated Decision-Making and Fraud Prevention

Revere and its service providers may use automated systems to assist with fraud detection, transaction security and the prevention of unlawful or suspicious activity.

Shopify and other payment or technology providers may use automated processes to identify transactions, IP addresses or payment methods associated with potentially fraudulent activity.

These processes may include temporary restrictions or denylisting of:

• IP addresses associated with repeated or suspicious transactions;
• Payment methods or credit cards associated with IP addresses or transactions identified as presenting a potential fraud risk.

Such restrictions may remain in place for a limited period depending on the nature of the detected activity.

Where applicable law provides you with rights relating to decisions based solely on automated processing, including profiling, you may exercise those rights by contacting us.

Cookies

A cookie is a small piece of information stored on your computer, smartphone, tablet or other device when you visit a website.

Revere uses cookies and similar technologies to operate and improve the Site and provide our services.

The cookies used on the Site may include:

• Essential cookies, which are necessary for the Site and online store to function;
• Functional cookies, which allow the Site to remember your preferences;
• Performance and analytics cookies, which help us understand how visitors use the Site;
• Advertising cookies, which may be used to provide more relevant advertising;
• Social media or content cookies, which may enable functionality provided by third-party services.

Cookies can improve your browsing experience by allowing the Site to remember certain actions and preferences, such as login details, shopping cart information or regional preferences. This means that you may not need to re-enter certain information each time you return to the Site or move between pages.

Cookies may also provide us with information regarding how visitors use the Site, including whether they are first-time or returning visitors and which pages or products are viewed.

Where required by applicable law, non-essential cookies will only be used with your consent.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site or prevent certain features from operating correctly.

Your Privacy Rights

Depending on where you live and the privacy laws applicable to you, you may have certain rights in relation to your Personal Information.

These rights may include the right to:

• Request confirmation that Revere holds Personal Information about you;
• Request access to your Personal Information;
• Request correction or updating of inaccurate or incomplete Personal Information;
• Request deletion or destruction of Personal Information where permitted by law;
• Object to certain processing of your Personal Information;
• Withdraw consent where processing is based on consent;
• Object to or opt out of certain direct marketing communications;
• Lodge a complaint with an appropriate data protection or regulatory authority.

Certain rights may be subject to limitations or exceptions under applicable law.

Security

Revere takes reasonable technical and organisational measures to protect Personal Information against loss, misuse, unauthorised access, interference, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Revere therefore cannot guarantee the absolute security of Personal Information transmitted through or stored in connection with the Site.

Customers are responsible for maintaining the confidentiality of any passwords or account credentials associated with their use of the Site.

Third-Party Services and Links

The Site may contain links to websites, platforms or services operated by third parties.

Revere is not responsible for the privacy practices, content or security of third-party websites or services. We recommend reviewing the privacy policies of any third-party websites or services that you visit.

Changes to This Privacy Policy

Revere may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or business operations.

The updated Privacy Policy will be published on the Site. Where appropriate or required by law, we may provide additional notice of material changes.

We recommend reviewing this Privacy Policy periodically to remain informed about how Revere processes Personal Information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights or have a concern regarding the way Revere handles your Personal Information, please contact us at:

Revere Design Studio (Pty) Ltd
Email: sales@revere.co.za

We will endeavour to respond to privacy-related requests within a reasonable period and in accordance with applicable law.

Nothing in this Privacy Policy is intended to limit any rights available to you under applicable South African privacy and consumer protection legislation, including POPIA.